Welcome to CTCDeal.com (“we”, “our”, “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform. If you do not agree to these terms, please do not use our website.
1. General Information
CTCDeal.com is an online marketplace for authentic Indian handicrafts, artworks, home décor, and traditional handmade items. Our goal is to promote Indian artisans and provide customers with high-quality, culturally rich products.
2. Eligibility
To use this website, you must be at least 18 years of age or using the website under the supervision of a parent or legal guardian. By using this website, you confirm that you are capable of entering into a legally binding agreement under Indian law.
3. Account Registration
- To place orders, users may be required to register for an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- CTCDeal.com reserves the right to suspend or terminate any account found engaging in misuse or fraudulent activities.
4. Product Information
- All products listed on the site are handmade and may have slight variations in color, texture, or design.
- We strive to display accurate product descriptions and images, but cannot guarantee 100% accuracy due to craftsmanship and display limitations.
5. Pricing and Payments
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
- CTCDeal.com reserves the right to change prices or discontinue items without prior notice.
- We use secure payment gateways to process online payments. By making a purchase, you agree to provide valid and accurate payment information.
6. Order Acceptance and Cancellation
- Your order constitutes an offer to purchase products from CTCDeal.com.
- We reserve the right to accept or reject any order due to stock unavailability, pricing errors, or payment verification issues.
- In case of cancellation from our end, any amount paid will be refunded to the original payment method.
7. Shipping and Delivery
- We deliver across India and selected international locations.
- Shipping charges and delivery timelines will be displayed at checkout.
- Delays due to courier issues, natural calamities, or unforeseen circumstances are beyond our control.
8. Returns, Replacements, and Refunds
- Returns are accepted only if the product is damaged or defective upon delivery.
- Customers must raise a return request within 3 days of receiving the order.
- Refunds (if approved) will be processed within 7–10 business days after product inspection.
- Handmade items may have minor imperfections, which are not considered defects.
9. Intellectual Property Rights
All content on this website, including text, images, graphics, logos, and product descriptions, is the intellectual property of CTCDeal.com or its artisans. Unauthorized use, copying, or reproduction of any material is strictly prohibited.
10. User Conduct
You agree not to use this website for any unlawful or prohibited purpose, including but not limited to:
- Uploading or distributing harmful or malicious content;
- Infringing upon intellectual property rights;
- Attempting to gain unauthorized access to the website or its servers;
- Posting false, misleading, or defamatory information.
11. Limitation of Liability
CTCDeal.com shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. All products are sold “as is” without warranties of any kind, unless expressly stated.
12. Privacy and Data Protection
We value your privacy. All personal information shared on this website is handled in accordance with our Privacy Policy. By using CTCDeal.com, you consent to such data collection and usage.
13. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
15. Updates to These Terms
CTCDeal.com reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Modified” date.
16. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
CTC Deal
Email: support@ctcdeal.com
Website: https://ctcdeal.com
Location: New Delhi, India
Last Updated: November 2025